Shenzhen H&S Innovation Technology Co., Ltd info@hscxled.com 86-134-2892-1577
LED Display Customization Service Process:
Consultation & Needs Analysis
Share project objectives: led display size, quantity, installation environment, local regulations, budget, etc.
Feasible Solution Selection
Our engineers (10-20 years of led dipsly expertise) conduct feasibility analysis and propose optimal solutions (indoor led screen/Double sided led display / Ultra-thin LED display / Outdoor advertising led display/ LED Poster Display/rental led screen/ fixed led display/Street Pole LED Display).
Quotation & Final Confirmation
Provide project quote and confirm details: installation method, on-site plan, power requirements, and compliance with local regulations.
Deposit & Production
After 30% deposit payment, production begins with real-time progress updates. Standard lead time: 15-20 working days.
Pre-Delivery Inspection
72-hour aging test, full system check, and packaging for shipment.
Balance Payment & Logistics
Share packing list, receive final payment, and arrange door-to-door DDP shipping with real-time tracking.
After-Sales Support
Provide installation manuals/videos, free remote technical guidance, and 24/7 online assistance.
After-sales service：
1、Warranty period:
3-5 years, lifetime maintenance.
2、On site service:
During the warranty period, on-site service is required.
3、 Free warranty (including labor and materials):
During the warranty period, free return to the factory for warranty. After the warranty period, reasonable prices are guaranteed to provide parts and maintenance services. At any time, the responsibility for defects in the goods itself will not be exempted.
4、 Response time:
Upon receiving user notifications, we guarantee 24-hour uninterrupted after-sales technical service support.
5、Spare parts and components:
The necessary spare parts and components have been prepared for the user unit before the display screen leaves the factory.
6、Free training:
Free on-site equipment operation training will be provided to the technical personnel of the purchaser to ensure that the users can proficiently master various equipment and software usage methods, as well as identify and solve minor faults.
7、Telephone follow-up:
During the warranty period, the company's after-sales service department will contact users by phone every month to understand the operation of the LED display screen and identify and solve problems at any time.
8、Software upgrade:
Continuously maintain the system for life and continuously improve system functionality and software upgrades.
9、Provide local installation guidance services.
We are here for you.
Howard
Tel:
Wechat:
+86+13428921577
email:
whatsapp:++86-134-2892-1577
